National College of Management
National College of Management
YOUR SUCCESS IS OUR SUCCESS
YOUR SUCCESS IS OUR SUCCESS
Through building and supporting other businesses our company has grown over 25 years to become a trusted and renowned field leader across Australia. Our main objective is to provide businesses and entrepreneurs with the tools and techniques necessary to succeed. With the help and support of our expert staff we are sure to help you and your organisation reach your goals.
National College of Management
National College of Management
OUR WORKSHOPS
OUR WORKSHOPS
Professional Skills for the Executive Secretary and Personal Assistant
Professional Skills for the Executive Secretary and Personal Assistant
Executive Secretaries and Personal Assistants have always played an important role in business. Their roles and responsibilities have evolved over time and assistants are now required to have such skills as leadership, decision making, problem solving, assertive skills, organisational/time management, I.T. and a whole lot more that is vital to the profitability of any organisation. This workshop that we provide will help you become an effective assistant and a valued employee that is capable of assisting management in achieving their goals.
Be an Effective Supervisor and Leader
Be an Effective Supervisor and Leader
This one day workshop is for supervisors and Leaders to broaden their experience in time management techniques, organisational skills and communication skills so they can communicate with people on all levels of industry and commerce. This workshop also covers assertive skills which will build confidence when communicating with your staff and clients. No matter what your industry may be, your organisation needs to have skilled supervisors/leaders in place to be the best it can be.
Assertive Skills for Supervisors and Leaders
Assertive Skills for Supervisors and Leaders
Welcome to the assertive workshop. Assertive skills builds self confidence and is comprised of important interpersonal communication skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques and opportunities to become more confident when communicating with people at all levels and positions in industry and your personal life.
Dealing with Workplace Changes and Challenges
Dealing with Workplace Changes and Challenges
The dealing with changes and challenges workshop will give all participants an underdstanding of how change is implemented and some tools for managing their reactions to change. Change is constant in many of our lives. All around us, technologies, processes, people, ideas and methods often change, effecting the way we perform our daily tasks and how we live our lives. It is necessary to have a strategic plan and build support for the change.
Women In Leadership
Women In Leadership
Women make up almost half the workforce, yet they are promoted to leadership positions at a far lower rate than their male colleagues.
Studies show that having women in leadership positions bring many benefits to an organisation and should be recognised for their skill. So how can organisations foster and develop women leaders? This one day workshop will teach women to develop as leaders to benefit them as individuals as well as the entire organisation this means each participant will learn leadership skills which include assertive skills, organisational skills, project management and communication skills.
Dealing with Difficult, Aggressive and Unhappy
Co-workers and Clients
Dealing with Difficult, Aggressive and Unhappy
Co-workers and Clients
Handling difficult co-workers and clients can be very time consuming. Fortunately, you can develop skills to adapt to the challenges of that difficult co-workers and clients pose throughout your daily life. This one day workshop will improve the focus of your thoughts and feelings, how to manage your stress and teach you how to listen and empathise with others. You will be better able to meet the challenges other people pose in both your professional and personal life.
Critical Thinking
Critical Thinking
We live in a knowledge based society and the more critical you think the better your knowledge will be. This one day workshop will provide you with the skills to analyse and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It will provide you with tools and techniques to give you the best chance of making correct decisions and minimise damages if a mistake does occur. It will also reduce your prejudice and bias which will provide you a better understanding of your environment.
Conflict Resolution
Conflict Resolution
Welcome to the one day conflict resolution workshop. Whereever two more people come together their is a possibility of conflict. This course will give participants a 6 step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
Interpersonal Skills
Interpersonal Skills
Welcome to the one day interpersonal skills workshop. We've all met that dynamic charasmatic person that just has a way with others and has a way of being remembered. This workshop will help delegates work towards being that unforgettable person by providing communication skills, negotiation skills, tips on making an impact and advice on networking and starting conversations.
Emotional Intelligence
Emotional Intelligence
Emotional intellegence is define as a set of competencies demostrating the ability one has to recognise his or her behaviours, moods and impulses and to manage them best according to the situation. This one day workshop will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence will be able to manage his or her own impulses, communicate with others effectively, manage change well, solve problems and use humour to build a repour in tense situations.
